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Many beneficiaries
and providers have questions about obtaining Medicare and Medicare Managed Care
coverage for services provided to individuals with on-going, chronic conditions.
Medicare coverage can
be available for health care and therapy services even if the patient's
condition is unlikely to improve.
Medicare coverage for
medically necessary services for chronic, long-term conditions should be equally
available in both the traditional Medicare program and in Medicare Managed Care
plans. The rules for determining what services a beneficiary can receive,
and what Medicare will pay for, should be the same for both delivery systems.
SERVICES FOR BENEFICIARIES WITH CHRONIC CONDITIONS
A chronic condition
requiring skilled care services can take many forms and is not limited to a
particular set of disease, diagnosis, or disabling conditions.
COVERAGE REQUIREMENTS
The Medicare program
recognizes the need for skilled care and related services for chronic, long-term
conditions. For care to be covered, the patient must require skilled
services which may be designed to:
WHERE ARE SERVICES PROVIDED?
Services
can be provided in a variety of settings - at home, through Medicare
certified home health agencies, in Medicare certified outpatient
facilities, rehabilitation hospitals and centers, and in Medicare
certified skilled nursing facilities.
WHO PROVIDES SKILLED SERVICES?
Skilled
services are those services provided by (or under the supervision
of) technical or professional personnel such as registered nurses,
licensed practical nurses, physical therapists, occupational
therapists, speech pathologists, and audiologists. Services must be
a type that are not ordinarily performed by non-skilled personnel.
PRACTICAL TIPS
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Understand basic rules for providing Medicare covered services
for chronic, long-term conditions, including maintenance and
rehabilitative therapies and services, disease management and
access to specialties.
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Make
sure your physician writes a detailed prescription and treatment
plan for health care, maintenance and/or rehabilitative services
you need. The plan of treatment should be reviewed
frequently. Specifically, a Medicare home health care plan
should be reviewed and re-certified every 62 days.
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If
you are told by your health care provider or Managed Care plan
that your maintenance and/or rehabilitation services are to be
terminated, request a written notice. The notice should
contain the reason for the termination, and should explain the
steps and timeliness necessary to contest the decision.
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If
you are in a Managed Care plan, make sure you understand the
procedures of the plan for filing complaints about a service
denial or a termination of care. If you decide to challenge the
termination or denial, provide the plan with as much information
as possible about your need for Medicare covered skilled care
services. Ask your doctor to write in support of necessary
services.
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If
you are not getting the care you need, discuss it with your
physician and health care providers. If services or coverage are
denied, file and appeal.
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Seek
help in getting Medicare coverage for your health care you need
by contacting your doctor, your local Health Insurance
Counseling Program, legal assistance program, or Area Agency on
Aging. These organizations should be listed in your phone book.
They can also be located through the national ELDER LOCATOR
program by calling 1(800)677-1116.
HOW SHOULD MEDICARE
DECISIONS BE MADE?
Medicare, including a
Medicare Managed Care plan, should look at your overall medical condition as set
forth in your medical record.
Medicare
coverage should not be denied simply because the patient's condition
is chronic or expected to last a long time. "Restoration potential"
is not necessary.
Medicare should give
great weight to the medical judgment of your treating physician, specialists,
therapists, and others directly involved in providing your health care services.
The Medicare program
is required to look at your total condition and health care needs, not just a
specific diagnosis, or your chance for full or partial recovery.
For example, if it is medically necessary, Medicare should cover:
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Physical therapy to maintain the patient's condition;
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Observation and assessment of the patient's condition; and
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Management of the patient's care plan.
Chronic Care Articles
And Updates
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